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GENERAL SUMMARY: Maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support, and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provide support to staff on all Notre Dame supported applications. Troubleshoot computer problems, determine the source, and advise on appropriate action. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies, and procedures. PRINCIPAL DUTIES AND... more ->
Job description: First line support troubleshooting; responds to requests for technical assistance. Build out new computer systems and load user profiles.Provide user training and training on Apple devices. Onboard new users and offboarding tasks. Participate in a scheduled weekend maintenance rotation. Qualifications: Experience with software installation and Workstation support. Experience with Microsoft Teams and other Microsoft 365 applications. Know Windows 10 Operating System including setup and configuration. Know networking concepts, server hardware, switching hardware, and cabling.... more ->
Employment Type: Full time Shift: Evening Shift Description: Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from software/hardware of all supported TIS systems. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions. Addresses all customer contacts (eg phone, email, self-serve, webchat, and online access) promptly and efficiently within a specific timeframe in... more ->
Employment Type: Full time Shift: Day Shift Description: At least 2 days per week onsite required. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from software/hardware of all supported TIS systems. ESSENTIAL FUNCTIONS 1. Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions. 2. Addresses all customer contacts (eg phone, email, self-serve, webchat, and online access) promptly and... more ->
Description of Work The Information Systems Technician I, an entry level systems technician, assists in the operation and monitoring of computer systems and peripheral equipment, the management and support of help-desk activity, the installation and maintenance of software applications, and the installation, troubleshooting and maintenance of computer and communications hardware. Employees in this class usually work on specific phases of a project assisting senior level Information Systems personnel in the deployment and administration of LANs and WANs, the maintenance of Client Server... more ->
Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations... more ->
KARL STORZ is currently looking for a Service Desk Support Analyst . This role will act as the central point of contact for handling business partners' technical support issues. The Support Analyst will be responsible for responding to issues by gathering all necessary information and to provide resolution during the initial contact or forward the issue to the correct support team for resolution. The primary focus is phone support and resolution of incidents and service requests submitted via Self Service, as well as solution documentation. The Support Analyst will perform occasional deskside... more ->