Key Accountabilities:

• To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders.
• Resolution of significant issues.
• Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player.
• Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.

Key Responsibilities:

• Deliver Technical Excellence
• Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained.
• To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered.
• Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
• Build relationships with other teams within IT Operations to enable better support and communications.
• To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions.
• Attend technical briefing/support groups.
• Understand and develop support system road maps.
• Experience around packaging applications
• Moving from windows 10 to windows 11

Skills/Experience:

Must have:

• Microsoft Configuration Manager
• Microsoft AppV
• PowerShell Scripting

Desirable Skills:

• Ivanti Workspace control
• Ivanti Device and Application Control
• Advanced Installer and InstallShield. Sometime MSI studio
• Group Policy

If you feel you have the skills and experience needed for this role; please do apply now.