Please answer the following questions in order to process your application.
Select your working status in the UK *
Describe your level of Security clearance in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, ComputerWork will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
ComputerWork will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Desktop Engineer-DV Cleared-370-OUTSIDE IR35 (Contract)
Location: Milton Keynes Country: UK Rate: 370
DV Security Cleared 1st/2nd Line Support Engineer/Desktop Support Engineer - Service desk -O365/Azure Intune/Apple Mobile Phone is required by our government, public sector services client based Milton Keynes, Buckinghamshire, commutable from Northampton, East Midlands, Bedford, Luton and North London370 per 12 hour shift, you will work 14 out of 28 days. OUTSIDE IR35
Working in an DV Security Cleared environment. You will hold current DV clearance or be eligible to undertake clearance.Experience Required365 Desktop (Intune/EPM) Cloud experience
Apple Mobile Phone/Apple Business Manager experience (Iphone Knowledge)
Windows 10 and Windows 11
Sound level of technical WINTEL understanding
Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs
Experience working in a secure environment
Managing Modern Desktops - MD 101
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft 365 Certified: Modern Desktop Administrator
Associate MD 100This is an exciting 6 month contract opportunity where the successful applicant will be responsible for delivery of front line IT service delivery.
You will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service, you will on occasion support the Major Incident Management process.
Duties will involveResponding to alerts from our IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/7 Shift basisWork as part of a team of Operations Analysts to ensure services are delivered within SLAsMonitor and manage resolver group queue stack, ensuring tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groupsPerform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Posted Date: 24 Apr 2024
Reference: JSSS/OOH-AL448
Employment Business: SmartSourcing Ltd
Contact: Abigail Lisle